
Customer Updates Based on Actual Cabinet Job Progress
A useful customer update connects progress with the agreed scope and next commitment.
Archive ·A production status should have an observable meaning.

A production status should have an observable meaning. Labels such as in progress or almost done become unreliable when each station interprets them differently. Define the entry and exit conditions for a small set of states.
A hypothetical job has nine cabinets accepted and one awaiting rework. Marking the entire job complete would mislead dispatch. Record the accepted quantity and the outstanding cabinet so the team can plan the remaining work.
Ask different roles to interpret a few real records. If their answers differ, improve the definitions or level of detail before adding more status labels.
A woodworking schedule is easier to review when the team can see the work already recorded. Millbase Floor Pulse shows active workers, projects, workstations, and elapsed time. Pair it with project records to discuss a delayed cabinet order with the people and work behind it, and compare logged labour with the estimate.
Ask the Millbase AI agent a question grounded in your workspace records. For example: “Who is working on this project, at which workstations, and how many hours have been recorded?” You can select a project or worker, ask follow-up questions, and request supported reports and CSV exports.
Use the breakdown to prepare the next production conversation. Current activity and recorded hours are evidence for planning; they do not by themselves prove that an assembly has passed inspection or is ready to ship.
For the broader workflow and decisions behind this guide, read Production Scheduling for Custom Cabinetry.
Use the smallest set that supports decisions and handoffs. Add a state only when it changes what someone needs to do.
Keep the distinction visible. Combining them hides waiting and can overstate the work actually progressing.
Explore how Millbase connects projects, people, inventory, and labor records.
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